Axcess America
   
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Live Customer Service
  Hours of Availability:
  8:00 a.m. - 9:00 p.m., EST
Monday - Friday
  8:00 a.m. - 5:30 p.m., EST
Saturday and Sunday
  Phone Number:
  1-866-351-9616

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Customer Service

Do you have a question about your Axcess America® Prepaid MasterCard® or need to request a form? Use the form below and you will receive an emailed response from an Axcess America® Customer Service Representative in as little as one business day.

If you need some help with your account, you may also contact us at 1-866-351-9616.
Customer Service
Request More Information:

Please note that items marked with an * are required.
 
First Name* Last Name*
 
Last 9 digits of your account number* Email Address *
 
Daytime Phone Number
Check if you would prefer to be contacted over the phone.
 
Why are you contacting us today?      (Check all that apply.)
Request an
ACH Form 		Request a Direct
Deposit Form 		Ask a question about
my account
 
If you have a specific question or request, please enter it at the right and a Customer Service Representative will contact you.
 
     
Copyright © 2006 Axcess America.  All rights reserved.  The Axcess America Prepaid MasterCard is issued by First Bank of Delaware,
MetaBank, and BankFirst pursuant to license with MasterCard International.